Complimentary shipping on orders $150+

Terms of service

Last updated: January 29, 2026

1. Acceptance of These Terms

These Terms of Service (“Terms”) govern your access to and use of the Dwell Marque website and any related services, content, or transactions (collectively, the “Site”). The Site is operated by Dwell Marque, LLC (“Dwell Marque,” “we,” “us,” or “our”).

By accessing the Site, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree, you may not use the Site or purchase our products.

2. Scope of Services

Dwell Marque is an online retailer offering pillows and related home goods for sale through the Site. All products are offered subject to availability and acceptance.

We reserve the right to modify, suspend, or discontinue the Site, any product, or any service at any time, without notice.

3. Related Policies

Your use of the Site and any purchase you make is also governed by the following policies, which are incorporated into these Terms by reference:

  • Privacy Policy

  • Payment Information Policy

  • Shipping & Returns Policy

Each policy addresses specific rights and obligations related to your interaction with Dwell Marque and should be reviewed carefully prior to purchase.

4. Electronic Communications

By using the Site or communicating with us electronically, you consent to receive communications from Dwell Marque by email or through the Site. You agree that all agreements, notices, disclosures, and communications provided electronically satisfy any legal requirement that such communications be in writing.

5. Accounts and Security

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity conducted through your account.

Accounts may not be transferred, sold, or assigned to any other person or entity. Dwell Marque is not responsible for unauthorized access resulting from your failure to safeguard account information.

We reserve the right to suspend or terminate accounts, refuse service, or cancel orders at our discretion to protect our business, customers, or systems.

6. Eligibility and Use by Minors

The Site is not intended for individuals under the age of thirteen (13). We do not knowingly collect personal information from children.

If you are under eighteen (18), you may use the Site only with the involvement and consent of a parent or legal guardian.

7. Third-Party Services and Links

The Site may contain links to third-party websites or services provided solely for convenience. Dwell Marque does not control and is not responsible for third-party content, policies, or practices.

Certain Site features may rely on third-party service providers. By using such features, you consent to the sharing of necessary information with those providers for the purpose of completing your request.

8. Permitted Use and Intellectual Property

You are granted a limited, revocable, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes.

All content on the Site—including text, images, graphics, logos, product descriptions, and software—is owned by or licensed to Dwell Marque and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, reverse engineer, create derivative works from, or otherwise exploit any Site content without prior written authorization. No ownership rights are transferred to you under these Terms.

9. Payments, Disputes, and Chargebacks

Payment Disputes

Any chargeback, payment reversal, or similar dispute initiated through a card issuer or payment provider is treated as a formal payment dispute.

A payment dispute does not:

  • Cancel your order

  • Override our policies

  • Eliminate your obligation to pay for merchandise

During a dispute, fulfillment may be paused, and allocated inventory may be released.

Customer Obligations

All balances remain due and payable regardless of dispute outcome. If payment is not resolved, Dwell Marque may issue an invoice for the unpaid amount. Late fees, interest, dispute fees, collection costs, and reasonable attorneys’ fees may apply.

Fraud and Abuse

Chargeback abuse, fraud, or misuse of the dispute process may result in account termination and may be pursued through collections or legal action.

10. International Use

The Site is operated from the United States. If you access the Site from outside the U.S., you are responsible for compliance with all applicable local laws. Products and content may not be used where prohibited by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Dwell Marque, its members, officers, employees, agents, and service providers from any claims, damages, liabilities, losses, or expenses (including reasonable attorneys’ fees) arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.

12. Arbitration Agreement

Any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Site, or any transaction with Dwell Marque shall be resolved by final and binding arbitration under the Federal Arbitration Act.

Arbitration shall be administered by the American Arbitration Association or a comparable arbitration service, before a single neutral arbitrator. Unless otherwise agreed by the parties, arbitration shall take place in the State of Wyoming, or remotely at the arbitrator’s discretion.

The arbitrator’s decision shall be final and enforceable in any court of competent jurisdiction.

Collection Exception

Notwithstanding the foregoing, Dwell Marque may pursue recovery of unpaid balances, delinquent accounts, or past-due invoices in small claims court or another court of competent jurisdiction located in the State of Wyoming, where permitted by law. This exception applies solely to collection matters.

13. Class Action Waiver

All disputes must be brought on an individual basis. Class actions, representative actions, private attorney general actions, and consolidated proceedings are not permitted in arbitration or in court.

14. Disclaimer of Warranties

THE SITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, DWELL MARQUE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DWELL MARQUE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SITE OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow certain limitations, so these provisions may not apply in full to you.

16. Termination

Dwell Marque may suspend or terminate your access to the Site at any time, without notice, for conduct that violates these Terms or harms our business or customers.

17. Governing Law

These Terms and any dispute arising out of or relating to them shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to conflict-of-laws principles.

18. Entire Agreement and Severability

These Terms, together with all incorporated policies, constitute the entire agreement between you and Dwell Marque regarding the Site. If any provision is held unenforceable, the remaining provisions shall remain in full force and effect.

19. Changes to These Terms

We reserve the right to update or modify these Terms at any time. The most current version will govern your use of the Site. Continued use after changes constitutes acceptance.

20. Contact Information

Dwell Marque, LLC
1309 Coffeen Avenue
Sheridan, WY 82801
Email: policy@dwellmarque.com